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Planning Fee Agreement

This Planning Fee Agreement (“Agreement”) is entered into as of the date you submit or accept it (the “Effective Date”), by and between Opalite Travel (“Agency,” “we,” “us,” or “our”) and you (“Client,” “you,” or “your”). The Agency and the Client may be referred to individually as a “Party” and collectively as the “Parties.”

This Agreement becomes effective upon the earliest of: (i) your written, digital, or electronic acceptance; (ii) your payment of any planning or consulting fees; or (iii) your booking, payment toward, or use of any travel services arranged by the Agency. This Agreement remains in effect until the earlier of completion of the Client’s travel or termination by either Party upon written notice.

Capitalized terms not otherwise defined have the meanings set forth in the Agency’s Terms and Conditions, which are incorporated by reference.

This Agreement governs the professional travel consulting and planning services (“Services”) provided by the Agency. The Agency provides advisory, planning, coordination, and booking services based on its professional expertise and supplier relationships and does not own, operate, or control any travel supplier.

The planning fee compensates the Agency solely for professional services and is separate from all supplier charges and third-party costs.

 

1. Scope of Services

Services may include, without limitation:

  • Destination and travel research and recommendations
     

  • Customized itinerary design
     

  • Reservation and confirmation of flights, accommodations, cruises, transfers, tours, and experiences
     

  • Ticketing and travel documentation assistance
     

  • Supplier communication and special request submissions
     

  • Pre-departure and in-travel support
     

  • Supplier liaison and client advocacy
     

The Agency will use commercially reasonable efforts to arrange travel based on Client preferences but does not guarantee availability, pricing, confirmation, or supplier performance.

2. Planning Fee
 

  • Payment Method: Credit Card through the Direct Invoice from The Agency
     

  • Due: In full upon acceptance of this Agreement
     

  • Commencement: Services begin upon confirmed receipt of payment
     

  • Non-Refundable: The planning fee is fully earned upon receipt and is non-refundable under all circumstances, including cancellation, termination, supplier default, or force majeure.
     

3. Additional Costs

The planning fee covers only professional planning services. All travel-related expenses (including airfare, lodging, insurance, transportation, meals, and activities) are separate and paid directly by the Client.

4. Travel Insurance

Travel insurance is strongly recommended and is not included in the planning fee.

5. Changes and Amendments

Client requested changes after itinerary finalization may result in additional fees and supplier costs, which are the Client’s responsibility.

6. Limitation of Responsibility

The Agency acts solely as an intermediary and is not responsible for the acts, omissions, or performance of suppliers or for circumstances beyond its control.

7. Client Obligations

The Client agrees to:

  • Review and understand all documentation and correspondence
     

  • Report errors within 24 hours of receipt
     

  • Provide timely booking instructions
     

  • Make payments per stated schedules
     

  • Monitor and comply with travel advisories and government warnings

8. Termination

Either Party may terminate in writing. The planning fee remains non-refundable.

9. Governing Law

This Agreement is governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules.

IN WITNESS WHEREOF, the Parties have executed this Agreement as of the Effective Date.

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